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Technical Customer Support Specialist; Hybrid/Remote
Remote / Online - Candidates ideally in
Lewisville, Denton County, Texas, 75029, USA
Listed on 2026-09-09
Lewisville, Denton County, Texas, 75029, USA
Listing for:
Genie
Full Time, Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Genie is seeking a Level 1 Customer Service Agent to provide professional, knowledgeable support for Genie and Overhead Door residential garage door opener products. The role covers programming, installation guidance, operation, maintenance, troubleshooting, warranty, orders, billing, and account inquiries.
It emphasizes strong communication, problem-solving, data-entry, and de-escalation skills in a fast-paced contact center environment.
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