Customer Service Team Lead & Performance Coach
Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listed on 2026-09-09
Northern, Floyd County, Kentucky, USA
Listing for:
GFL Environmental Inc.
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Bilingual -
Management
Client Relationship Management
Job Description & How to Apply Below
GFL Environmental Inc. seeks a Customer Service Supervisor to coordinate, direct and monitor the Corporate customer service duties at the home office and lead the Corporate Call Center team.
You will recruit, train, coach CSRs, and ensure daily goals are met across branches with a focus on high-quality service. You will also implement process improvements, manage escalations on billing/service issues, and deliver monthly call center analysis to drive strong customer satisfaction while upholding
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