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E-Commerce Customer Advocate - Part-Time, Remote; EST
Remote / Online - Candidates ideally in
Carlsbad, San Diego County, California, 92002, USA
Listed on 2026-09-09
Carlsbad, San Diego County, California, 92002, USA
Listing for:
TCWGlobal
Full Time, Part Time, Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Ecommerce, Customer Service Rep
Job Description & How to Apply Below
TCWGlobal is seeking a Customer Service Representative for its fast-paced e‑commerce team in Carlsbad, CA. The role focuses on order management, multi-channel support, returns and exchanges, and preserving brand loyalty.
The position starts part-time (5–6 hours/day) with potential to convert to full-time. Candidates must handle orders from DTC channels, coordinate with warehouse and logistics, and support customers via email, phone, chat, and SMS.
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