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Remote Collections Specialist — Negotiation & Payments
Remote / Online - Candidates ideally in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-09-09
Jacksonville, Duval County, Florida, 32290, USA
Listing for:
ADT
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
ADT is seeking a Collections Agent to handle inbound/outbound calls, resolve billing questions, and negotiate payments. Training is onsite in Jacksonville, FL for 4 weeks, then transition to remote work from home.
Qualified candidates have 1+ year in first-party collections, customer service experience, and the ability to navigate multiple applications while meeting QA standards. The role offers a clear path for salary growth and benefits.
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