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Remote Call Center Leader & Training Coach
Remote / Online - Candidates ideally in
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listed on 2026-09-09
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for:
Berkshire Bank
Apprenticeship/Internship, Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Banking & Finance, Call Center / Support
Job Description & How to Apply Below
Berkshire Bank is seeking a Call Center Trainer/Supervisor in Pittsfield, MA or Worcester, MA to develop and deliver training programs and provide daily operational support to call center agents.
Responsibilities include onboarding, coaching, performance reporting, and ensuring compliance with bank policies while promoting Beacon Bank products and services. A background in banking and call center leadership is preferred.
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