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Remote Customer Success Manager: Value Realization

Remote / Online - Candidates ideally in
Franklin, Somerset County, New Jersey, 07416, USA
Listing for: Spectrum
Remote/Work from Home position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

Rapid Scale, part of the Cox family of companies, seeks a Customer Success Manager III to manage a portfolio of customers and drive adoption of Rapid Scale solutions while delivering an exceptional experience. The role collaborates with Sales, Delivery, Operations, Consulting, Engineering, and Support to ensure customers realize measurable value and long-term success.

Ideal candidates are customer-focused, highly organized, and able to balance multiple priorities while building trusted

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