Remote Senior Borrower Success Specialist
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-09
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
United States Digital Space LLC
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
United States Digital Space LLC is hiring a Borrower Success Associate for a remote role supporting evenings in the Eastern Time zone. You will resolve borrower inquiries via email, chat, and phone, applying policies and resources to ensure accurate, timely resolutions while maintaining a high level of borrower satisfaction.
The position emphasizes ownership of cases, use of approved AI tools, and collaboration with a team focused on reducing friction in loan servicing.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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