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Remote Rail Vacation Support Specialist
Remote / Online - Candidates ideally in
Seattle, King County, Washington, 98127, USA
Listed on 2026-09-09
Seattle, King County, Washington, 98127, USA
Listing for:
Railbookers Group
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
CRM Systems & Management, Customer Service Rep
Job Description & How to Apply Below
Railbookers Group, home to Railbookers and Amtrak Vacations, is seeking a Customer Support Specialist to deliver exceptional guest experiences via phone, email, and online inquiries.
You will handle existing reservations, resolve issues, coordinate with Sales, Operations, Finance and external partners, process payments, refunds, and keep CRM records accurate, aiming for first-contact resolution when possible.
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