Ed Success Specialist
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-09
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Remote
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, CRM Systems & Management
Job Description & How to Apply Below
McGraw Hill is seeking a Customer Success Representative, Inside, to support college-level faculty and administrators from a fully remote position.
You will use Salesforce and Gainsight to manage customer relationships, drive adoption of Connect and SIMnet, and collaborate with Sales to pursue growth.
Candidates should have a Bachelor's degree and 1–2 years in customer success or software implementation; remote work skills and strong communication are essential.
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