Senior Remote Borrower Success Specialist
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-09-09
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
Upstart
Remote/Work from Home
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Upstart seeks a Borrower Success Associate to resolve borrower inquiries primarily via email, with chat and phone support. You’ll apply established policies, investigate issues, and take ownership of cases through resolution while contributing insights that help the team improve borrower experience.
This remote role supports evening coverage for Eastern Time and offers a compensation package including base pay, bonuses, equity, and generous benefits.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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