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Remote Patient Financial Advocate

Remote / Online - Candidates ideally in
Reno, Washoe County, Nevada, 89550, USA
Listing for: Renown Health
Remote/Work from Home position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Renown Health in Reno, NV is seeking a Customer Service Representative 1 to be the frontline liaison for patients navigating their financial journey. You will process requests, answer questions, and educate patients about self-pay discounts, payment plans, and financial assistance options.

The role emphasizes first contact resolution and compassionate service across phone, chat, email, and in person. You will gather and document financial information, explain billing details, and coordinate with

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