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Remote Customer Care Specialist II — Medical Device

Remote / Online - Candidates ideally in
North Bothell Area, Snohomish County, Washington, 98021, USA
Listing for: Verathon Inc.
Remote/Work from Home position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
Salary/Wage Range or Industry Benchmark: 25000 - 33000 USD Yearly USD 25000.00 33000.00 YEAR
Job Description & How to Apply Below
Position: Remote Customer Care Specialist II — Medical Device Support

Verathon Inc. in the United States is seeking a Customer Care Specialist II to deliver comprehensive support for orders, training inquiries, and moderate technical issues.

This remote role requires strong customer service experience and proficiency with Windows OS, web apps, and CRMs. You will guide users through device and software workflows, process orders, issue returns, and explore upsell opportunities while maintaining logs and following FDA/HIPAA guidelines.

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