Remote Travel Agent
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-09-12
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Customer Service/HelpDesk
Customer Service Rep -
Hospitality / Hotel / Catering
Customer Service Rep
Tiffany Martin Travel Agency is a travel services company that assists clients with planning and coordinating leisure travel, including vacations, cruises, resort stays, destination celebrations, and group travel experiences. We work with established travel suppliers to help clients arrange travel that aligns with their preferences and needs.
Position OverviewWe are seeking detail-oriented and customer-focused individuals to join our team as a Remote Travel Agent. In this role, you will assist with researching travel options, coordinating reservations, communicating with suppliers, and helping ensure travel arrangements are accurate and organized. This position is performed remotely using online tools and communication platforms.
Key ResponsibilitiesResearch travel options based on client requests and preferences
Assist with coordinating reservations for accommodations, cruises, tours, transportation, and vacation packages
Communicate with travel suppliers regarding availability, reservation details, and travel information
Provide general destination and travel-related information to clients
Respond to inquiries through email, phone, and online communication platforms
Maintain accurate records and documentation related to travel arrangements
Review reservation details for accuracy and assist with travel-related administrative tasks
Follow established company procedures and service standards
Strong communication and customer service skills
Excellent organizational and time-management abilities
Attention to detail and accuracy
Comfortable working independently in a remote environment
Basic computer proficiency and reliable internet access
Must be at least 18 years of age and legally authorized to work in your location
Prior experience in customer service, hospitality, administrative support, or travel is helpful but not required
Remote work environment
Structured onboarding and training resources
Access to travel industry tools and supplier networks
Professional development opportunities
Supportive team environment
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