CRC - Customer Service Representative; Remote​/Temporary

This temporary role supports our team during our busiest time of year by providing excellent customer service, assisting with high client contact projects, and ensuring the accuracy and integrity of company information.

• Full‑time position – up to 6‑month assignment depending on business needs
• Typical hours: 8:00–17:00, Monday through Friday
• Possible overtime hours may be required
• Hybrid schedule: work from the office on some days and collaborate remotely via video and screen sharing on off‑office days
• Work shift:
  
  1st Shift (United States)
• Language fluency required:
  English

• Enter, update, and maintain customer information in company systems
• Contact customers via phone or email
• Respond to customer inquiries and resolve routine questions or concerns
• Maintain accurate records of customer interactions
• Work on projects as assigned

• HS Diploma or GED equivalent
• Demonstrated professional verbal and written communication skills
• Excellent attention to detail
• 2+ years of customer service experience with outstanding retention skills
• Microsoft Office skills
• Strong data entry skills

Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

EEO is the Law. Pay Transparency Nondiscrimination Provision. E-Verify.