Benefits Specialist - Remote

This role offers the opportunity to build a long‑term career while making a meaningful impact by assisting working families with essential benefit coverage.

Our organization has been trusted for over six decades and collaborates with more than 40,000 unions and associations across North America. We proudly serve millions of members—including those from major sports leagues like the NFL, NBA, and MLB—by providing them with permanent benefit solutions that continue beyond retirement or career transitions.

With more than $58 billion of active coverage in place and top financial strength ratings, we’ve also been recognized as one of the most rewarding and people‑focused workplaces across multiple years and industry rankings.

• Handle incoming and outgoing calls
• Book and conduct virtual consultations
• Educate members on available benefits and coverage options
• Assist with enrollment, documentation, and service follow‑ups
• Ensure accuracy and compliance in all interactions
• Engage in continuous development and team collaboration

• Weekly income advances and performance‑based incentives
• First‑year average earnings of $55,000+
• Advancement paths for leadership and growth
• Flexible schedules with remote work options
• Ongoing income through client renewals
• Health insurance and wellness benefits
• Personalized onboarding and coaching
• Annual company‑paid incentive trips (past locations include Cancun, Bahamas, Las Vegas, and more)

• Strong verbal communication and interpersonal skills
• Must be at least 18 years old
• High school diploma or equivalent (post‑secondary is a plus)
• Must be able to pass a background screening
• Previous experience in customer service or retail is helpful but not required