Travel Consultant Training and Support Specialist - Remote

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Regular Full-Time Remote, US

7 days ago Requisition

Salary Range: $55,000.00 To $65,000.00 Annually

World Travel Service is looking for an experienced trainer for our expanding corporate travel agent team. The ideal candidate will have experience training agents in a group setting, as well as offering real-time support via phone calls and emails. Strong work ethic, positive attitude, and solid communication skills will be necessary to be successful in this role. The position is 100% virtual, although some travel is required.

What you will be doing:

• Teaching experienced Travel Consultants GDS formats and best practices
• Understanding WTS processes, then communicating them to the agent team
• Build relationships with coworkers and clients
• Work on multiple things at the same time, multi-tasking is your middle name
• Help Travel Counselors get out of crisis – offering support in real-time
• Assisting other departments with GDS-related support
• Assisting in testing new processes
• Assisting with a broad range of projects

What tools you need in your toolbox:

• Sabre GDS experience is required
• Knowledge of MS Office 365 applications
• Excellent communication skills (written and verbal)
• Problem solving with minimal inputs
• Strong interpersonal skill
• Ability to project a positive attitude
• Detailed organizational skills
• Strong work ethic
• High level of professionalism
• Able to work from home

About us

• WTS specializes in finding travel solutions for companies in the mid-market. We give travelers innovative tools that keep them safe and productive and help them make good choices on the road. We partner with travel and procurement leaders to simplify the complexities of business travel, drive savings and satisfaction, and move whole companies toward their goals. In short, we help our clients travel smart and achieve more.

At WTS we value you, our culture and success are defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The pay range for candidates in applicable jurisdictions in the US for the position of Travel Consultant Training and Support Specialist is between $55,000 and $65,000 per year. The actual pay depends on your skills, qualifications, experience, and geographical location

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.