Remote Hospitality Consultant
Coral Springs, Broward County, Florida, 33075, USA
Listed on 2026-09-12
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Customer Service/HelpDesk
Customer Service Rep
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Position Summary
We are expanding our team and inviting friendly, detail-oriented individuals to join us as Remote Hospitality Consultant. In this role, you'll assist clients by helping coordinate travel and leisure arrangements, offering helpful recommendations, and ensuring each step of their trip planning process is smooth and well organized.
This opportunity is a great fit for individuals who enjoy providing excellent service, communicating with people, and learning about destinations while working in a flexible, remote environment. Full onboarding support and ongoing guidance are provided.
Core Responsibilities- Assist clients with organizing travel experiences such as hotel stays, flights, cruises, and activities
- Offer destination ideas and recommendations tailored to client preferences
- Communicate with clients through email, messaging platforms, and phone as needed
- Coordinate booking details with approved travel partners and suppliers
- Provide updates and support throughout the planning process
- Maintain accurate records of client itineraries and requests in internal systems
- Stay informed on current promotions, seasonal deals, and travel opportunities
- Passion for delivering great customer experiences in a hospitality setting
- Strong communication skills, both written and verbal
- Organized and able to manage multiple tasks efficiently
- Comfortable working independently in a remote environment
- Basic computer skills and ability to navigate online platforms
- Must be at least 18 years old
- Must reside in the U.S., U.K., or another eligible region
- Flexible remote work schedule
- Comprehensive onboarding and ongoing mentorship
- Access to industry tools, suppliers, and booking resources
- Travel-related perks and incentive opportunities
- Opportunities for growth into advanced client experience roles over time
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