More jobs:
Customer Service Representative
Remote / Online - Candidates ideally in
Warwick, Kent County, Rhode Island, 02886, USA
Listed on 2026-09-12
Warwick, Kent County, Rhode Island, 02886, USA
Listing for:
Axelon Services Corporation
Remote/Work from Home
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
- Location: Warwick, RI
- Start Date: 9/28/2026
- Work Mode: Hybrid
- Support customers calling with questions related to defined benefit annuities or pensions.
- Provide clear explanations of policy details, payments, and account status.
- Complete account maintenance requests such as direct deposit and address changes, beneficiary and death notifications.
- Assist throughout the claims process.
- High school diploma or equivalent.
- Minimum 2 years of customer service experience, preferably in financial services.
- Minimum 1 year of experience with Windows-based operating systems (Microsoft Office Suite, etc.).
- Ability to explain complex financial information clearly and accurately.
- Comfortable multitasking across multiple systems during live customer interactions.
- Handle sensitive financial information with professionalism and confidentiality.
- Curious and supportive of enhancements from Artificial Intelligence.
- Demonstrate strong reliability through consistent attendance and adherence to schedules.
- Training conducted on-site at our Warwick, Rhode Island office.
- Five-week instructor-led training program followed by a two-week nesting period.
- Reliable attendance throughout the training period is mandatory.
- After successful completion of quality certification/assessment, work from home with one day per month in the Warwick office.
- High-speed internet with home office connected to router using an ethernet cable required.
- Flexible shift assignments within hours of operation, Monday through Friday, 8:00 a.m. to 9:00 p.m.
- Schedules after training are determined using a ranking system based on performance in training.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×