Clubhouse Associate | Springs Senior Living
Michigan, USA
Listed on 2026-09-13
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Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep
Clubhouse Associate | Creating Connection, Community & a Place Neighbors Feel at Home
The Springs at Wellspring Lutheran Services, 55 + Senior Living | Frankenmuth, MI | Part-Time, on-site | Hourly $16.00 - $18.00
You believe that community is about more than a place to live. It's about neighbors gathering for coffee, welcoming new residents, sharing celebrations, solving challenges together, and creating a place where people genuinely feel they belong.
What Your Impact Will Look LikeYou'll often be one of the first people residents interact with, whether they're long-time community members or new homeowners beginning an exciting chapter of life.
You'll welcome new residents by helping ensure they have the information, resources, and support they need to settle into the community with confidence. From providing welcome materials to assisting with important documentation, you'll help make new neighbors feel right at home.
You'll help keep residents informed through community newsletters, updates, and communication efforts that connect neighbors to important information and upcoming opportunities.
You'll support the daily life of the community by helping maintain a clubhouse environment that is clean, welcoming, organized, and ready to host activities, meetings, and gatherings.
You'll work alongside volunteers, committees, and resident groups that make The Springs such a vibrant community. Whether helping coordinate events, supporting established clubs, or encouraging resident engagement, you'll play an important role in fostering meaningful connections among neighbors.
You'll serve as a communication bridge between residents, the HOA Board, and Wellspring's Home Office team, helping ensure questions are answered, concerns are addressed, and information flows smoothly throughout the community.
Some days you'll be preparing welcome materials for a new homeowner. Other days you'll be helping coordinate a resident event, answering questions, supporting volunteers, or assisting with community communications.
Every day, you'll help strengthen a community people are proud to be part of.
The Person We're Looking ForYou genuinely enjoy connecting with people and creating positive experiences.
You understand the value of hospitality and believe everyone deserves to feel welcomed and respected.
You are organized, dependable, and comfortable managing multiple priorities.
You enjoy being involved in a community and helping neighbors stay informed, engaged, and connected.
You are approachable and professional, with strong communication skills and a natural ability to build relationships.
You can work independently while also collaborating effectively with residents, volunteers, HOA leadership, and organizational staff.
You take pride in solving problems, finding answers, and helping situations run smoothly.
You understand that small details often make the biggest difference in someone's experience.
What You'll Bring- Office administration or administrative support experience preferred.
- Strong customer service and public relations skills.
- Professionalism, empathy, and self-awareness in interactions with residents, families and colleagues.
- Ability to work independently with minimal supervision.
- Comfort speaking with groups and engaging community members in a positive and professional manner daily.
The Springs is more than a neighborhood. It's a community built around connection, engagement, and the belief that every stage of life should be filled with opportunities to build relationships, stay involved, and feel the Clubhouse Associate, you'll play a meaningful role in shaping that experience for residents every day. Your work will help create an environment where neighbors know one another, residents feel supported, and community life continues to thrive.
This isn't simply an administrative position. It's an opportunity to be at the heart of a community and help make every resident's experience a positive one.
- Employee assistance program (Support Linc)
- Employee discounts
- Daily Pay access to earned wages
- A supportive, mission-driven environment
- Part-time, 12-18 hours per week
- 4 - 6 hours per shift
- Office-based at the clubhouse office.
- Occasional participation in resident events, community activities, or meetings outside traditional business hours may be required.
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