Customer Service Representative

Our client, a leading organization in the manufacturing and customer service industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the Customer Support Department supporting customer interactions across various channels. The ideal candidate will demonstrate excellent communication skills, a proactive attitude, and a strong work ethic, which will align successfully in the organization.

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* Job Title:

** Customer Service Representative

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* Location:

** Huntersville, NC

** Pay Range:**  $18- $20

** Shift: 8am-5pm Hybrid Positiino*
* ** What's the Job?*
* + Enter customer orders manually into the ERP system with accuracy and efficiency

+ Respond to customer inquiries via phone calls, live chat, and email, providing timely assistance

+ Support customers by answering product-related questions and resolving issues effectively

+ Run reports to proactively manage and process customer orders on hold

+ Maintain professional communication and ensure compliance with company policies and procedures

** What's Needed?*
* + At least 2 years of meaningful work experience in customer-facing roles such as customer service or retail

+ Proficiency in Microsoft Office 365 Suite, especially Teams and Outlook, is a plus

+ Strong written and verbal communication skills across all organizational levels

+ Ability to quickly learn data entry processes and adapt to a fast-paced environment

+ Excellent organizational skills, attention to detail, and time management capabilities

** What's in it for me?*
* + Opportunity to gain valuable experience in a dynamic customer service environment

+ Potential for temp-to-perm employment for the right candidate

+ Supportive team environment focused on professional growth

+ Work in a hybrid setting with in-office and remote work flexibility

+ Competitive pay rate with opportunities for overtime

** Upon completion of waiting period associates are eligible for:*
* + Medical and Prescription Drug Plans

+ Dental Plan

+ Supplemental Life Insurance

+ Short Term Disability Insurance

+ 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

** About Manpower Group, Parent Company of:
Manpower, Experis and Talent Solutions.*
* _Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent  specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our Power Suite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals._

_In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the Manpower Group® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on Linked In, Facebook, X and Instagram._

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.