Remote Phone Representative
Remote / Online - Candidates ideally in
Minnesota, USA
Listed on 2026-09-16
Minnesota, USA
Listing for:
Talentoma
Full Time, Remote/Work from Home
position Listed on 2026-09-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
- Answer customer calls through approved communication systems.
- Listen carefully and identify customer needs.
- Provide accurate routine information.
- Assist customers with standard questions and requests.
- Document calls and interaction outcomes.
- Update customer information in designated systems.
- Follow established telephone-support procedures.
- Route specialized requests to the appropriate resource.
- Track follow-up items and unresolved requests.
- Maintain a professional and friendly telephone manner.
- Entry-level applicants are encouraged to apply.
- Clear and professional verbal communication.
- Strong listening and interpersonal skills.
- Comfortable speaking with customers by telephone.
- Customer-focused and patient approach.
- Basic computer proficiency.
- Willingness to learn customer-support systems.
- Strong attention to detail.
- Dependable follow-through.
- Comfortable working independently in a remote environment.
- Fully remote work-from-home position.
- Full-time professional schedule.
- U.S.
-based remote work opportunity. - Structured onboarding and training.
- Clearly defined phone-support workflow.
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