More jobs:
Customer Service Representative
Remote / Online - Candidates ideally in
Tampa, Hillsborough County, Florida, 33647, USA
Listed on 2026-09-16
Tampa, Hillsborough County, Florida, 33647, USA
Listing for:
Axelon Services Corporation
Remote/Work from Home
position Listed on 2026-09-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
- Pay Rate: ***/hr
- Location: Tampa, FL
- Work Mode: Hybrid
- Support customers calling with questions related to defined benefit annuities or pensions.
- Provide clear explanations of policy details, payments, and account status.
- Complete account maintenance requests such as direct deposit and address changes, and handle beneficiary and death notifications.
- Assist throughout the claims process.
- High school diploma or equivalent.
- Minimum 2 years of customer service experience, preferably in financial services.
- Experience with Windows-based operating systems and Microsoft Office Suite.
- Ability to explain complex financial information clearly and accurately.
- Comfortable multitasking across multiple systems during live customer interactions.
- Ability to use AI enhancements to complete job tasks.
- Handle sensitive financial information with professionalism and confidentiality.
- Strong reliability through consistent attendance and adherence to schedules.
- Conducted on-site at our Tampa, Florida office.
- Five-week instructor-led training program followed by a two-week nesting period.
- Reliable attendance throughout the training period is mandatory.
- After successful completion of quality certification, work from home office.
- Work in Warwick office at least one day per month.
- Available to work Monday through Friday, between 8:00 a.m. and 9:00 p.m.
- Flexibility in shift assignments required.
- Schedules after training are determined using a ranking system based on performance in training.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×