Work From Home Client Service Representative | Entry Level

Work From Home Client Service Representative | Entry Level

Company: AO Globe Life
Location: 100% Remote – United States
Job Type: Full-Time | Flexible Schedule | Training & Mentorship Provided

Are you looking for a work-from-home career where you can help people, build meaningful relationships, enjoy schedule flexibility, and create long-term professional and income opportunities?

AO Globe Life is seeking motivated, service-oriented professionals to join our growing virtual team as Remote Specialists.

In this role, you'll meet virtually with veterans, labor union members, credit union members, associations, and working families to help them understand available life, accident, and supplemental health insurance benefits. You'll provide personalized guidance, assist with enrollment, and continue supporting clients after coverage is in place.

This position combines customer service, benefits education, relationship management, and consultative sales in a fully remote environment.

No previous insurance experience is required. We provide structured training, mentorship, professional development, and guidance through the insurance licensing process.

✔ 100% Remote – Work From Home
✔ Qualified Client Opportunities Provided
✔ No Lead Purchasing Required
✔ Weekly Performance-Based Compensation
✔ Performance Bonuses & Renewal Income Opportunities
✔ Comprehensive Training & Mentorship
✔ Flexible Scheduling
✔ Leadership & Management Growth Opportunities

For more than 70 years, AO has served working families by providing life, accident, and supplemental health insurance benefits designed to help families protect their financial future.

As part of the Globe Life family of companies, our organization emphasizes integrity, exceptional client service, mentorship, professional development, and leadership growth.

Our mission is simple:

As a Remote Insurance Specialist, you'll work directly with clients through scheduled Zoom and phone appointments.

• Meet virtually with clients through Zoom and phone
• Learn about each client's needs, priorities, and coverage goals
• Explain available life, accident, and supplemental health insurance benefits
• Answer questions regarding coverage, benefits, and policy features
• Provide needs-based coverage recommendations
• Guide clients through applications and enrollment
• Assist with required documentation

• Deliver professional, personalized customer service
• Build long-term client relationships through trust and consistent communication
• Conduct policy reviews when appropriate
• Assist with beneficiary updates and policy service requests
• Provide ongoing policy support
• Assist clients with navigating the claims process when needed
• Maintain accurate digital records and follow-up documentation
• Follow applicable company procedures and state insurance requirements

• Complete structured virtual onboarding and training
• Participate in weekly coaching and mentorship
• Develop communication, presentation, and relationship-building skills
• Continue building insurance and product knowledge
• Participate in leadership development opportunities
• Collaborate with a supportive virtual team

Build your career from home while remaining connected to a virtual team through training, coaching, and collaboration.

• No daily commute
• Virtual client appointments
• Modern digital business tools
• Remote training and mentorship
• Flexible scheduling opportunities

Representatives have access to company-provided client opportunities,…