Client Services Coordinator – Remote

We are looking for a detail-oriented Client Services Coordinator to assist customers with organizing client requests, communication, records, and follow-up.

The ideal candidate is relationship-focused, detail-oriented, and comfortable coordinating several client needs.

• Serve as a point of contact for client questions
• Gather information related to client requests
• Provide accurate service information
• Coordinate next steps and updates
• Maintain organized client records
• Track outstanding items
• Schedule follow-up communication
• Assist with routine changes
• Communicate with support resources
• Confirm completion of requested actions
• Help maintain a positive client experience

• Strong interpersonal skills
• Professional communication
• Excellent organization
• Careful attention to detail
• Strong follow-up habits
• Basic computer proficiency
• Comfortable using calendars and online tools
• Ability to prioritize tasks
• Reliable and courteous
• Client-service experience is helpful but not required

• Remote Environment: Coordinate services remotely
• Flexible Scheduling: Manage your availability around responsibilities
• Training Available: Learn relevant systems and processes
• Ongoing Support: Access continued resources and education
• Professional Development: Develop organization, communication, and customer-service skills
• Customer-Focused Role: Help customers navigate questions and requests