Remote CSM: AI-Driven & Retention Leader
Lakewood, Ocean County, New Jersey, 08701, USA
Listed on 2026-09-17
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Work Wave, a remote-first tech company based in New Jersey, seeks a Customer Success Manager to own high-impact North American accounts. You will guide customers through complex workflows, drive product adoption, and maximize long-term retention while collaborating with Product and Engineering.
You will become a platform expert and leverage AI-enabled insights to anticipate needs, de-escalate issues, and propose strategic expansions. A flexible, remote-friendly environment supports your growth.
We are seeking a motivated Remote CSM: AI-Driven Growth & Retention Leader to join Work Wave in NJ, United States.
This opportunity is for the Remote CSM: AI-Driven Growth & Retention Leader role at Work Wave.
Consider building your career as a Remote CSM: AI-Driven Growth & Retention Leader at Work Wave.
The Remote CSM: AI-Driven Growth & Retention Leader position in the Management & Operations, Sales field is open for applications.
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