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Remote Education Support Specialist

Remote / Online - Candidates ideally in
Owensboro, Daviess County, Kentucky, 42302, USA
Listing for: Cengage
Remote/Work from Home position
Listed on 2026-09-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

Cengage is seeking a customer service professional to join our team in handling inquiries across orders, adjustments, gratis copy requests, and digital product registrations through phone, email, cases and live chat. You will navigate multiple internal systems to resolve issues, clarify needs, and report trends to drive improvements.

The role emphasizes professionalism, attentiveness and courtesy, with a focus on delivering exceptional service and supporting customers across our learning

Our group is growing, and we are hiring a Remote Education Support Specialist in KY, United States.

We would love to welcome a new Remote Education Support Specialist to our organisation in KY, United States.

For the Remote Education Support Specialist position at Cengage, we are reviewing applications now.

Step into the Remote Education Support Specialist role at Cengage in KY, United States and grow with us.

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