Director, NA L3 Customer Support; Remote
Elizabethtown, Hardin County, Kentucky, 42701, USA
Listed on 2026-09-17
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Customer Service/HelpDesk
Centric Software, Inc. is seeking a Director, North America Level 3 Support to lead the regional escalation team and ensure world-class customer experiences. You will work closely with Level 1 and Level 2 groups to resolve the most complex incidents and drive best practices across North America.
The role demands deep PLM/SaaS expertise, leadership excellence, and a proactive approach to problem-solving. Remote or hybrid work within North America is supported, with a focus on operational
This is a genuine role to take on the Director, NA L3 Customer Support (Remote) role at Centric Software, Inc.
Are you ready to take on the Director, NA L3 Customer Support (Remote) role at Centric Software, Inc.?
We would love to welcome a new Director, NA L3 Customer Support (Remote) to our organisation in KY, United States.
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