Customer Service Platform Lead - Jira Service Mgmt; Remote
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-09-17
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Management, Technical Support
IONITY is seeking a Platform Manager for Customer Service on a fixed-term maternity cover. This is a remote, full-time role based in Europe.
You will help shape and continuously improve the platforms and processes that enable effective customer service across IONITY, collaborating with Customer Support and other service-oriented functions. A major focus is Service Management with Jira Service Management (JSM).
This posting is for the Customer Service Platform Lead
- Jira Service Mgmt (Remote) role at Ionity, based in United States.
Join Ionity and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
We are looking to fill the Customer Service Platform Lead
- Jira Service Mgmt (Remote) position at Ionity in United States.
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