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Remote Customer Service Surge Specialist

Remote / Online - Candidates ideally in
Wausau, Marathon County, Wisconsin, 54401, USA
Listing for: Systems & Methods, Inc (SMI)
Full Time, Remote/Work from Home position
Listed on 2026-09-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23000 - 32000 USD Yearly USD 23000.00 32000.00 YEAR
Job Description & How to Apply Below

Systems & Methods, Inc. (SMI) seeks a Customer Service Surge Representative to handle inquiries from parents, legal representatives, and state officials on child support during a surge project.

This work-from-home, full-time role requires applying Title IV-D regulations, conducting case research, and data entry while upholding privacy and ethical standards. Schedule is Mon–Fri, 8:00am–6:00pm CT, with benefits after 30 days.

As a Remote Customer Service Surge Specialist, you will play an important part at Systems & Methods, Inc (SMI) in Town of Texas, WI, United States.

We are currently recruiting a Remote Customer Service Surge Specialist for our team in Town of Texas, WI, United States.

This is a great opportunity to take on the Remote Customer Service Surge Specialist role at Systems & Methods, Inc (SMI).

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