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Remote Customer Retention Specialist

Remote / Online - Candidates ideally in
Gastonia, Gaston County, North Carolina, 28054, USA
Listing for: Uniti Group Inc.
Remote/Work from Home position
Listed on 2026-09-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 42000 - 62000 USD Yearly USD 42000.00 62000.00 YEAR
Job Description & How to Apply Below

Uniti Group Inc. is seeking a Consumer Retention Specialist to work from home across multiple states. You will engage customers considering disconnecting their Kinetic services, offering retention offers, and resolving inquiries to prevent churn.

The role emphasizes proactive and reactive retention, issue resolution, and collaboration with leadership to improve customer experience. Excellent communication and organizational skills are required.

This opportunity is for the Remote Customer Retention Specialist role at Uniti Group Inc.

The Remote Customer Retention Specialist position in the Sales field is open for applications.

We have an opening for a Remote Customer Retention Specialist in NC, United States within Sales.

This role, Remote Customer Retention Specialist at Uniti Group Inc., could be your next move.

Are you ready to take on the Remote Customer Retention Specialist role at Uniti Group Inc.?

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