Remote Author Success & Onboarding Specialist
Seattle, King County, Washington, 98127, USA
Listed on 2026-09-17
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Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Technical Support
Scrivy, a remote-first company serving self-published authors, seeks a support specialist to manage the author inbox, onboard new users, and shape help content. You’ll work with the founder and product team to translate customer feedback into the roadmap and maintain a high-quality, empathetic support experience.
You’ll respond quickly, write clearly, and help authors navigate onboarding, billing, and account questions, while identifying recurring issues for product improvement.
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We are looking to fill the Remote Author Success & Onboarding Specialist position in United States.
The Remote Author Success & Onboarding Specialist role is now open for applications in United States.
Join us as our next Remote Author Success & Onboarding Specialist in United States.
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