Remote Customer Service Rep II; Phones
Plymouth, Plymouth County, Massachusetts, 02360, USA
Listed on 2026-09-17
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual
Remote Fetch is seeking a Customer Service Representative II - Phones to handle high-volume inquiries in a remote, contract-support environment. This role operates within our Operations team, documenting interactions in a CRM and upholding privacy and precision.
The position emphasizes first-call resolution, meeting SLA targets, and mentoring other CSRs as needed. Typical hours are flexible with a Monday–Friday structure and coverage for peak times.
Join us at Remote Fetch as our next Remote Customer Service Rep II (Phones) in Lawrence, MA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Lawrence, MA, United States.
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