Customer Service Rep

Order Processor / Customer Service Representative

Location:

Phoenix, AZ (85024
- Deer Valley)

Schedule:

Full-Time | Monday-Thursday On-Site, Friday Work From Home | 7:00 AM - 4:00 PM

Pay Rate: $25+/hr, DOE

Employment Type:

Temp-to-Hire

• Review and enter customer purchase orders into SAP using AI-assisted tools
• Manage and maintain accurate customer records in SAP and Salesforce CRM
• Respond to and prioritize a high volume of customer emails
• Coordinate internally on behalf of customers for order updates, changes, tracking, and resolution of service-related issues
• Ensure timely and accurate order fulfillment in collaboration with internal teams

• SAP (preferred, not required - training available)
• Salesforce CRM Suite
• Microsoft Outlook and Office Suite

• Strong written communication and typing skills
• Previous experience in customer service, order processing, call center, or technical support roles
• Ability to manage multiple tasks in a time-sensitive, metrics-driven environment
• Familiarity with change management concepts is a plus
• High attention to detail and the ability to work independently and collaboratively