Voice Customer Advocate - Remote
Albany, Albany County, New York, 12201, USA
Listed on 2026-09-18
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Customer Service/HelpDesk
Technical Support, Customer Service Rep
Affirm's Customer Advocacy and Retention (CAR) team handles complex complaints and champions for customers to improve experiences and repair relationships. As a Customer Advocacy Associate II, you will investigate, remediate, and address issues with empathy, using product expertise to resolve matters filed with Bank Partners, Executives, and internal teams.
You will collaborate with Compliance, Legal, Risk, Product and Communications to identify root causes, remedy options, and scalable
Step into the Voice of the Customer Advocate
- Remote role at Affirm in New York, NY, United States and grow with us.
We have an opening for a Voice of the Customer Advocate
- Remote in New York, NY, United States within Sales, Consulting.
This role, Voice of the Customer Advocate
- Remote at Affirm, could be your next opportunity.
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