FULLY REMOTE Customer Service | Work From Home

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level Friendly | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance Bonuses

Since 1951, our organization has proudly served working families by providing life, accident, and supplemental health insurance benefits to members of labor unions, credit unions, associations, and their families.

We're currently expanding our remote team and seeking motivated, service-oriented professionals to join us as Remote Customer Service Representatives.

In this role, you'll meet with clients through scheduled Zoom and phone appointments, answer questions, explain available benefits, assist with enrollment, and provide ongoing client support—all from the comfort of home.

No previous insurance experience is required. Comprehensive training, licensing guidance, mentorship, and ongoing professional development are provided.

✔ 100% Remote / Work From Home
✔ Qualified Leads Provided – No Cold Calling
✔ Weekly Commission Pay + Performance Bonuses
✔ Flexible Scheduling
✔ Full Training & Mentorship
✔ Career & Leadership Advancement Opportunities

• Meet virtually with clients through Zoom and phone appointments
• Answer questions regarding available benefits and coverage
• Provide clear, professional information about policy features and options
• Assist clients throughout the application and enrollment process
• Respond to service requests with professionalism and care
• Help existing clients with policy reviews, updates, and beneficiary changes

• Learn about each client's individual and family needs
• Provide personalized benefit guidance
• Maintain regular communication and follow-up
• Build trust through exceptional service and professionalism
• Provide ongoing support throughout the client relationship

• Document client interactions and enrollment information
• Maintain organized digital records
• Follow company procedures and applicable state requirements
• Protect confidential client information
• Complete timely follow-up and service documentation

Enjoy the flexibility of building your career remotely.

• No daily commute
• Virtual client appointments
• Flexible scheduling
• Remote training and coaching
• Supportive virtual team environment

Focus on helping people instead of searching for prospects.

You'll work with qualified clients who have requested information, eliminating traditional cold calling and the need to purchase leads.

Compensation opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income opportunities
• Leadership incentives for qualifying representatives
• Long-term renewal income potential

This is a commission-based opportunity, not an hourly or salaried customer service position. Individual earnings vary based on production and performance.

No previous insurance experience is required.

We provide:

• Comprehensive virtual onboarding
• Insurance licensing guidance
• Product and benefits education
• Customer-service training
• One-on-one mentorship
• Weekly coaching and development
• Leadership training
• Ongoing professional education

Qualifying representatives may have access to:

• Health insurance reimbursement program
• Company-supported life insurance
• Renewal and residual income opportunities
• Retirement-planning resources
• Performance bonuses and recognition
• Leadership development
• Career…