WFH Customer Service Rep; Entry Level

AO Globe Life is looking for ambitious, service-minded professionals to join our team as Remote Benefits Manager. This fully remote opportunity is ideal for individuals who enjoy helping others, want to build strong client relationships, and are motivated to grow within a supportive, team-oriented environment.

No prior industry experience is required. We hire for attitude and provide structured training, mentorship, and professional development to help you succeed.

In this role, you will connect with individuals who have requested information about supplemental benefit programs, schedule virtual consultations, and guide them through their available options.

• Connect with individuals who have expressed interest in learning about benefit programs

• Schedule and conduct virtual consultations with clients via Zoom

• Assess client needs and explain available benefit options clearly and professionally

• Guide clients through the enrollment process and answer questions

• Maintain accurate and compliant digital records

• Collaborate with teammates to share best practices and support team success

• Participate in weekly training sessions, team meetings, and leadership development calls

• Confident communicator who can build rapport in virtual conversations

• Goal-oriented and motivated by personal and professional development

• Strong listener who can understand client needs and provide thoughtful guidance

• Organized and self-motivated while managing a flexible schedule

• Positive team player who is coachable and open to feedback

• 100% remote work environment with flexible scheduling

• Warm leads provided — no cold calling or prospecting

• Paid training and full licensing support

• Mentorship and development from experienced leaders

• Weekly pay via direct deposit

• Monthly and quarterly performance bonuses

• Advancement opportunities into leadership roles

• Inclusive, collaborative, and supportive team culture

• Meaningful work supporting families and communities

• Must be legally authorized to work in the United States

• Reliable internet connection

• Windows-based laptop or desktop computer with a functioning webcam

For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect the financial security of working families across the United States. Our remote-first organization focuses on service, integrity, and long-term career development.

If you’re ready to build a flexible remote career where you can grow professionally while helping families access important benefits, apply today to learn more about joining our team.