Remote Education Support Specialist
Salt Lake City, Salt Lake County, Utah, 84104, USA
Listed on 2026-09-19
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Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Cengage Group is seeking a customer service associate to handle inquiries across orders, adjustments, gratis copy requests, and general product questions via phone, email, cases and live chat. You will navigate multiple internal software applications, clarify needs, identify the root cause, and resolve inquiries to support our products and websites.
The role emphasizes staying professional, attentive, and courteous, with opportunities for mentoring and personal development.
The Remote Education Support Specialist position in the Sales, IT & Technology field is open for applications.
This role, Remote Education Support Specialist at Cengage Group, could be your next career step.
Are you ready to take on the Remote Education Support Specialist role at Cengage Group?
We would love to welcome a new Remote Education Support Specialist to our team in Salt Lake City, UT, United States.
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