Inside Sales Representative - Houston, TX

Thank you for considering Amica as part of your career journey, where your future is our business.

At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees.

Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!”As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes. Our office located in Location, is seeking a Position Title to join the team!

Responsibilities Inbound Calls:
Answer incoming calls to assist potential and existing clients with their insurance inquiries. Identify and address customer needs with available products.

Outbound Calls:
Proactively make outbound calls to follow up on leads, engaging potential clients to convert inquiries into sales

Phone Adherence:
Adhere to Amica’s phone standards and protocols to ensure productivity and consistency in customer interactions

Activity Management:
Document all sales activities in a timely and organized manner to ensure appropriate follow-up Compliance and

Education:

Complete required continuing education to remain compliant with industry standards and regulations

Obtaining a state insurance license and fulfilling ongoing education requirements to keep the license active are mandatory and extensive training will be offered.

Salary and Work ScheduleA starting annual salary of $48,298 ($23.22/hr). Additional compensation would be dependent on level of experience and applicable licenses within the property and casualty industry with a range of up to $60,477 annually ($29.08/hr).The 40-hour work week is scheduled from Tuesday through Saturday, between the core hours of 8:00 AM and 5:00 PM, and includes a few holidays annually.

This shift does come with a 10% shift differential.

The training schedule will be Monday through Friday, 8:00 AM - 4:00 PM.Work from home may be available up to two days a week once trained to work independently.

Qualifications High school diploma or equivalent education required

Previous customer service and sales experience

Excellent interpersonal and communication skills

Computer keyboard and processing skills

Previous insurance background is a plus, but not required

Total Rewards Medical, dental, vision coverage for single or family, short- and long-term disability, and life insurance

Paid Vacation – you will receive at least 13 vacation days in the first 12 months, amounts could be greater depending on the role. While able to use prior to accrual, vacation time will accrue monthly.

Holidays - 14 paid holidays observed

Sick time - 6 days sick time at hire, 6 additional days sick time at 90 days of employment

Generous 401k with company match and immediate vesting. Additionally, annual 3% non-elective employer contribution

Annual Success Sharing Plan - Paid to eligible employees if company meets or exceeds combined ratio, growth and/or service goals

Generous leave programs, including paid parental bonding leave

Student Loan Repayment and Tuition Reimbursement programs

Generous fitness and wellness reimbursement

Employee community involvement

Strong relationships, lifelong friendships

Opportunities for advancement in a successful and growing company

Amica conducts background checks which includes a review of criminal, educational, employment and social…