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Hybrid Client Support Specialist

Remote / Online - Candidates ideally in
North Platte, Lincoln County, Nebraska, 69101, USA
Listing for: Nelnet, Inc.
Full Time, Remote/Work from Home position
Listed on 2026-09-20
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30000 - 33000 USD Yearly USD 30000.00 33000.00 YEAR
Job Description & How to Apply Below

Nelnet is seeking a Client Support Analyst to act as the first point of contact for clients with non-complex technical or service issues. The role emphasizes customer service, timely resolution, and strong client relationships, with escalation to higher-level teams as needed.

The position offers a hybrid work option within the United States, allowing remote work part of the week for associates near an office location, with in-office presence three days weekly.

We have an opening for a Hybrid Client Support Specialist in NE, United States within Sales.

For the Hybrid Client Support Specialist position at Nelnet, Inc., we are reviewing applications now.

Step into the Hybrid Client Support Specialist role at Nelnet, Inc. in NE, United States and grow with us.

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