Office Administrator

Modern Home TechnologiesLLC
N.W. 55th Street
Suite 3467

Full-Time Position | Monday-Friday | Benefits | Weekly Pay

Modern Home Technologies LLC is currently seeking an organized, professional, and customer-focused Office Administrator / Customer Service Coordinator to join our growing team in Fort Lauderdale, Florida.

This is a full-time, in-office position ideal for someone who enjoys working with customers, coordinating schedules, staying organized, and supporting a busy team. The successful candidate will play an important role in ensuring our customers receive prompt, professional service from their initial contact through installation and ongoing service.

• $25.00-$30.00 per hour
• Full-time employment
• Weekly pay
• Benefits package after 90 days
• Performance bonuses and incentives
• Paid training
• Stable, year-round employment
• Career advancement opportunities

• Answer incoming telephone calls and respond to customer emails
• Assist customers with questions regarding products, appointments, installations, service, and general inquiries
• Schedule appointments for sales representatives, installers, and service technicians
• Coordinate daily and weekly installation and service schedules
• Confirm appointments and communicate scheduling information with customers
• Follow up with customers regarding appointments, installations, and service work
• Maintain accurate and up-to-date customer records
• Enter and update customer information in company databases and CRM systems
• Process contracts, invoices, payments, and other customer documentation
• Assist with preparing and organizing paperwork for installations and service calls
• Communicate with sales representatives, installers, service technicians, and management
• Help resolve customer concerns professionally and efficiently
• Perform data entry and database management
• Maintain organized electronic and physical files
• Assist management with general administrative duties
• Perform other office and customer service responsibilities as required

• Previous office administration, receptionist, scheduling, or customer service experience preferred
• Excellent verbal and written communication skills
• Professional and confident telephone manner
• Strong organizational and time-management skills
• Excellent attention to detail
• Ability to manage multiple tasks and priorities in a fast-paced office environment
• Strong customer service and problem-solving skills
• Dependable and punctual
• Positive attitude and professional appearance
• Ability to work effectively both independently and as part of a team

Candidates should be comfortable working with computers and learning new software.

Experience with the following is preferred:

• Microsoft Office, including Word, Excel, and Outlook
• Google Workspace
• Customer relationship management (CRM) software
• Appointment scheduling software
• Email and electronic document management
• General data entry and database systems

Previous experience with CRM or scheduling software is considered an asset; however, training will be provided.

Modern Home Technologies LLC offers a professional and supportive work environment with opportunities to grow as our company expands.

Our team members enjoy:

• Monday through Friday work schedule
• No regular work on recognized company holidays
• Weekly pay
• Paid training
• Benefits package after 90 days
• Performance incentives and bonus opportunities
• Stable, year-round employment
• Supportive management team
• Opportunities for increased responsibility and career advancement

Applicants must:

• Reside in the Greater Fort Lauderdale/South Florida area
• Be legally authorized to work in the United States
• Be available for full-time, Monday through Friday employment
• Have reliable transportation to and from our Fort Lauderdale office
• Be comfortable working in a busy, customer-focused office environment

This is an in-office position and is not a work-from-home or remote position.

Modern Home Technologies LLC is an equal opportunity employer.