Remote CX Consultant National Accounts
Kannapolis, Cabarrus County, North Carolina, 28081, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep
Maersk is seeking a National Customer Service CX Consultant in the United States to support National Account Sales and ensure 24/7/365 business continuity. The role handles customer inquiries by phone and email, tracks shipments, and processes returns for designated accounts.
You will maintain communication with Maersk stations and partners, resolve issues, and contribute to after-hours coverage to sustain service levels.
We are currently recruiting a Remote CX Consultant for 24/7 National Accounts for our team in Charlotte, NC, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
This is a Full Time role.
The position is based in Charlotte, NC, United States.
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