Remote Team Lead, Customer Service & Ops
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Success Management -
Management
First Source Healthcare seeks a dynamic Team Lead to manage a 12-20 member customer service team in a fully remote role. You will drive operational excellence across service and hospitality environments, ensuring exceptional guest experiences and smooth event execution.
You will coach, monitor, and develop the team, conduct performance reviews, and collaborate with HR for policies and training, while maintaining KPI and SLA adherence in a fast-paced, remote setting.
The following position is for a Remote Team Lead, Customer Service & Ops with Firstsource Solutions.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 45.000 - 65.000.
We aim to respond to suitable candidates as soon as possible.
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