Remote Customer Insights & Relations Analyst
Marietta, Cobb County, Georgia, 30006, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep
NRG Energy in Atlanta, GA is seeking a Customer Relations Analyst to support the customer journey across channels, analyze data sources, report results, and identify gaps that affect metrics for Home Protection customers.
You will lead programs to improve engagement, satisfaction and loyalty, manage third‑party complaints, and collaborate with contact centers to deliver proactive, compliant communications and remediation.
We are currently recruiting a Remote Customer Insights & Relations Analyst for our team in Atlanta, GA, United States.
We appreciate your interest in this position.
Join Nrg Energy and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Customer Insights & Relations Analyst role at Nrg Energy, based in Atlanta, GA, United States.
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