Remote Call Center Leader; CA Agents
Fremont, Alameda County, California, 94536, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
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Management
Fortuna BMC is seeking a Call Center Supervisor to lead a remote team of 20-25 agents supporting Medi-Cal members in a high-volume inbound environment. You will coach staff, monitor performance metrics, ensure quality and attendance, and drive continuous improvement while upholding privacy and compliance.
The role requires California residency and availability for a Monday-Friday 8:30 AM–5:00 PM PT schedule. Compensation includes hourly pay and comprehensive benefits.
This posting is for the Remote Call Center Leader (CA) – 20–25 Agents role at Fortuna BMC, based in Rancho Murieta, CA, United States.
We are seeking a motivated Remote Call Center Leader (CA) – 20–25 Agents to join Fortuna BMC in Rancho Murieta, CA, United States.
Consider building your career as a Remote Call Center Leader (CA) – 20–25 Agents at Fortuna BMC.
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