Remote Veteran CSR: Empathetic
Ellicott City, Howard County, Maryland, 21041, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
The Bowen Group is hiring for a Customer Service Representative position that operates fully remotely. You will support Veterans by directing them to appropriate VA resources and maintaining a compassionate, patient-centered approach in high-stress situations.
Ideal candidates will have at least 6 months of call center experience, reliable wired broadband, and be prepared for a 40-hour week with rotating shifts across a 24/7 operation. Training includes a VA-issued computer and equipment.
This Full Time role is for the Remote Veteran Support CSR:
Empathetic Help role at The Bowen Group - VEOCC.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Veteran Support CSR:
Empathetic Help role in the description above.
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