Client Advocate — Support & Demos
Austin, Travis County, Texas, 78716, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Clear Star is seeking a Client Service Advocate to ensure exceptional support for MIS clients. You will communicate via phone, email, and Live Chat, solving issues and guiding clients through the platform and reports. You will partner with labs to set up accounts, verify drug results, and coordinate test kits.
The role emphasizes cross-team collaboration, problem solving, and a customer-first mindset, with strong emphasis on accuracy and compliance. A robust home-office setup is preferred.
For the Client Experience Advocate — Support & Demos position at Clear Star, we are reviewing applications now.
Join Clear Star and contribute to our ongoing work.
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This posting is for the Client Experience Advocate — Support & Demos role at Clear Star, based in United States.
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