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Global SaaS Customer Success Director - Remote

Remote / Online - Candidates ideally in
San Jose, Santa Clara County, California, 95199, USA
Listing for: StarRez
Remote/Work from Home position
Listed on 2026-09-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 100000 - 130000 USD Yearly USD 100000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Global SaaS Customer Success Director - Remote US

Star Rez is seeking a Director of Customer Success to lead our global CS teams across Star Rez, College Pads, and future acquisitions. You will focus on retention, renewals, and driving adoption across all platforms and regions.

You will manage cross-functional collaboration, own renewal forecasting, and handle executive-level escalations, while aligning CS with Services, Support, and Sales.

For the Global SaaS Customer Success Director
- Remote US position at Star Rez, we are reviewing applications now.

We appreciate your interest in this position.

Join Star Rez and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Global SaaS Customer Success Director
- Remote US role at Star Rez, based in United States.

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