Remote Customer Support Team Lead; Sales & Insurance
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management, Bilingual -
Sales
Customer Success Management, Bilingual
Sweet Epic Travels is seeking a Remote Customer Support Team Lead to elevate client interactions and drive satisfaction from home. You will lead client communications across channels, handle insurance sales inquiries, and identify upsell opportunities while aligning with policy frameworks.
This role rewards proactive problem-solving, multilingual communication, and data-informed service improvements to strengthen client engagement and retention.
We are looking to fill the Remote Customer Support Team Lead (Sales & Insurance) position at Sweet Epic Travels in United States.
Join Sweet Epic Travels and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Remote Customer Support Team Lead (Sales & Insurance) role at Sweet Epic Travels, based in United States.
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