Remote Health Plan CSR — Empathetic Member Advocate
Washington, District of Columbia, 20022, USA
Listed on 2026-09-22
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Johns Hopkins Medicine is hiring a Customer Service Representative for the Call Center in a 100% remote role. The position pays $21.87 per hour and requires permanent residency in Maryland, Delaware, Pennsylvania, Virginia, Washington D.C., or Florida.
Shifts are 5 days a week, with 8-hour days and rotating weekends. Responsibilities include handling inbound calls about Medicare Advantage benefits, enrollment, and claims status, while maintaining CMS guidelines and internal policies.
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This posting is for the Remote Health Plan CSR — Empathetic Member Advocate role at Johns Hopkins Medicine, based in United States.
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