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Remote Customer Success Specialist for SaaS AI

Remote / Online - Candidates ideally in
Newton, Middlesex County, Massachusetts, 02165, USA
Listing for: Rayyan Systems Inc.
Remote/Work from Home position
Listed on 2026-09-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR
Job Description & How to Apply Below
A tech startup in the AI and SaaS space is seeking a Customer Success Agent to support customers through onboarding, handle support tickets, and conduct training webinars. This remote position requires fluency in English and 2+ years of experience in Customer Success or similar roles. The ideal candidate will be passionate about user empowerment and efficiency, contributing to the foundation of the Customer Success function.
For the Remote Customer Success Specialist for SaaS AI position at Rayyan Systems Inc., we are reviewing applications now. Join us at Rayyan Systems Inc. as our next Remote Customer Success Specialist for SaaS AI in MA, United States. We are currently recruiting a Remote Customer Success Specialist for SaaS AI for our team in MA, United States.
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